South Africa is an incredibly popular destination for tourists and as a result, the tourism industry is alive and thriving. Therefore it stands to reason that the industry would be subject to regulations and at the top of the pyramid of regulations pertaining to the tourism industry sits The Tourism Act 3 of 2014.
The aim of this act is to ensure the continued existence of the South African Tourism Board as well as establishing the Tourism Grading Council as a legal entity. The act also further provides regulation for tourist guides and matters falling under that. This includes making way for more responsible tourism as well as increasing the quality of tourism in South Africa.
Under the act, The Tourism Complaints Officer has been created to hear tourist’s complaints, as well as referring said complaints to the right authorities.
Of course, aside from the act, tourism is also subject to a wider variety of laws and pieces of legislation in South Africa. For example, tourism activities should be compliant with the Consumer Protection Act 68 of 2008, additionally, travellers and tour operators should always pay mind to VISA regulations regarding travel in and out of South Africa.
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