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This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Dispute Resolution Law and Practices in South Africa

- Featured article by LAWYERS-ONLINE.CO.ZA - April 2019

Whenever two parties in a disagreement over a civil legal matter, they often settle this dispute by suing one another and battling it out in the court. However, it is often less costly and more efficient to resolve the dispute before it reaches the courts. In South Africa this is done through a mechanism called Alternative Dispute Resolution and, as the name states, these are alternative ways to resolve a civil legal issue outside of the courts. A qualified litigation or dispute resolution lawyer will be essential during the Alternative Dispute Resolution process. Below we will discuss some of the most important aspect dispute resolution and practices in South Africa:


As one of the first avenues of Alternative Dispute Resolution, the negotiation process involves the two parties engaging in fair communication in order to reach a compromise or agreement.


However, should negotiation not work out, mediation is the next logical step. Here a third party with neutral interest (the mediator) will help the parties work out their difference in order to come to an agreement.


Should mediation fail, the final step would be to engage in arbitration. Here a skilled arbitrator will listen to both parties and then set out the award (decision). If the parties agree to this, it can be binding.

There are disadvantages and advantages to engaging in Alternative Dispute Resolution practices, but overall it is agreed that in certain civil matters it will be in the interest of both parties to save their time and money by keeping the matter out of the courts.

If you are in need of dispute resolution, reach out to us and we will connect you with a lawyer who meets your needs. Don’t let the courts be your final destination, instead, talk to a dispute resolution expert and understand the options before, after all, the prevention of a dispute might be best for everyone involved.

Dispute Resolution Law and Practices in South Africa - Legal Information South Africa