LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Preparing for PoPI

- Featured article by LAWYERS-ONLINE.CO.ZA - April 2019

Recently, it was revealed that only 34% of organisations are deemed ready to comply with the Protection of Personal Information Act 2 of 2013. A shocking number considering that the act was signed into effect all the way back in 2013. The full force of the act may not yet have taken hold, but it does not excuse organisations being so lax in their preparations for this new legislation (or looking for loopholes). But the day is coming soon, and it is better to build a defence than an expensive offence for being on the wrong side of legislation.

As the Information Regulator established by the act starts taking on staff and protocols are created, so you too should be getting familiar with the act and how to remain when compliant when PoPI takes effect. So what should you do to prepare for PoPI? Let’s take a look at a few tips below:

  • Be familiar with how to process personal information under the act and do so accordingly, after all, the aim of the act is to protect the personal information of consumers
  • Ensure that you are keeping up to date with regulations as they are published and created
  • Because consumers will have the choice to “opt-in”, marketers will have to keep this in mind when approaching potential clients and while gathering data. At the moment, consumers only have the choice to “opt-out”, meaning they never asked to be on any list and can only ask to be taken off
  • Social Media Influencers will also be affected by PoPI and although they may not process personal information, through their platform they have access to many social accounts and as such, all sponsored content will have to be declared – no more casually dining at your “favourite” restaurant without declaring that the meal was free

And what if you aren’t compliant? What are the potential consequences for those organisations or individuals who are in breach of PoPI regulations? Let’s look at a few:

  • Heavy fines to up to value of R10 million
  • Severe damage to the reputation of the organisation – after all, no company wants to be seen as untrustworthy by consumers
  • A possibility of potential civil actions, resulting in financial and reputational losses

As you can see, being unprepared for the day that PoPI comes into full effect is not an option. While it may have been quietly simmering in the background for years, there is a tidal wave of personal information protection coming, much to the detriment of marketing as we know, but more so to the benefit of consumers who may soon be able to pick up the phone without fear of a robot trying to sell them insurance on the other end.

Preparing for PoPI - Legal Information South Africa